Frequently Asked Questions

Everything you need to know about shopping with Anrdre

What are your shipping times and costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.

How can I return an item?

Items can be returned within 30 days of delivery. To initiate a return, please visit our Returns Portal with your order number and email address to receive a prepaid shipping label.

What payment methods do you accept?

Anrdre accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Can I track my order status?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Do you ship internationally?

Currently, we ship to over 50 countries worldwide. International delivery times vary by destination and typically range from 7 to 14 business days.

How do I know if an item is in stock?

Our website features real-time inventory updates. If an item is available for purchase, it is in stock. If an item is sold out, you can sign up for notifications to be alerted when it returns.